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One of the world's tallest, this 76-storey hotel is the focal point of the Abraj Al Bait Complex. The 858-room hotel business hotel features a 40-metre Royal Clock, visible from 17 kilometres away, which announces daily prayers to the Muslim world. It also offers function space replete with a full-service business centre and professional staff comprising 12 exceptional banquet rooms, one spectacular ballroom, and eight state-of-the-art meeting rooms, along with pre-function areas. In addition to a lobby area featuring 24-hour reception and check-out services and lift access to the upper floors, further facilities available to guests at this air-conditioned establishment include a breakfast room and dining room and room and laundry services (fees apply). Guests arriving by car may leave their vehicles in the hotel car park for an extra charge.

The hotel's authentic hospitality is in evidence throughout its rooms, which are distributed over 29 floors. Guests have the privilege of choosing their rooms either overlooking the Kaaba, the House of God, said to be built by Abraham and Ismail, the Haram or the Holy City. In addition to a private bathroom with a shower, in-room amenities include a direct dial telephone, satellite/cable TV, Internet access and a minibar. Further standard features in all accommodation units include tea and coffee making facilities, a double bed and centrally regulated air conditioning.

The hotel offers a variety of unique, full-service dining settings, from classic to contemporary, relaxed to refined. Among these, the India-inspired Baharat restaurant, the Lebanese-inspired Al Dar restaurant and the locally inspired rooftop Al Dira restaurant offer seating for 227, 313 and 499 guests, respectively.

The hotel offers two distinct spa and fitness experiences: a men's gym and a women's spa, which includes a sauna, hot tub and a steam room (fees apply).