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The city hotel was built in 2010 and is the perfect combination of renowned hotel service, the finest architecture and the most luxurious facilities, which far exceed all other hotels in Hanoi. It also stands out from the others with its grand façade and the impressive pillar structure of the lobby lounge, which is finished in marble and granite. Guests will enjoy a luxurious stay supported by new and modern facilities and amenities, whilst being looked after by a team of dedicated and professional staff. There are 32 guest rooms in total on offer. The premises are air-conditioned and guests are welcomed with 24-hour reception and check-out services. Facilities include a hotel safe, currency exchange, cloakroom and lift access. There is also a hairdressing salon, TV lounge, café and a breakfast room on-site. Wireless Internet access, room service, a laundry service and bicycle hire are also available to guests during their stay.

With an array of well-appointed rooms, the hotel offers the most relaxing and comfortable accommodation in Hanoi. All rooms are elegantly decorated and fully fitted with state-of-art facilities and amenities, such as a polished hardwood floors, an in-room private computer with free broadband and wireless Internet access, cable TV, a DVD player, direct dial telephone and an en suite bathroom with a hairdryer, shower, bathtub or hot tub. Guests can enjoy a good night's rest on their double or king-size bed. Moreover, there is a safe, minibar, fridge and tea and coffee making facilities for added convenience. The settings are well maintained with absolute cleanliness and hygiene. Air conditioning is another standard feature in all accommodation units.

The hotel serves a breakfast buffet. A set menu is on offer at lunch and dinner.