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The hotel has established a reputation as 'the place to stay' for foreign business people, as well as government leaders. Under state-control, the hotel has always provided the service and standard expected of a business hotel and now, in the more competitive private sector, has maintained this standard and achieved the status of one of Da Nang's leading hotels. Renovated in 2009, the hotel comprises 70 rooms and welcomes guests in a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities and lift access. Guests are also provided with a TV lounge, café, restaurant, room and laundry services and a car park.

All rooms are well furnished and equipped with individually controlled air conditioners, international direct dial telephone, satellite television, minibar, hairdryer, private bathroom with shower and bathtub and safety box. Furthermore, each room comes with a radio, Internet access, a fridge, tea and coffee making facilities and a private balcony or terrace as standard.

An open-air traditionally decorated restaurant offers a city view. Guests can enjoy traditional Vietnamese and international cuisines while enjoying some music. A breakfast buffet is served each morning, whilst lunch is offered as a buffet, à la carte or from a set menu. Dinner is available à la carte or as a set menu.

Guests may relax with a visit to the sauna, steam room or pampering themselves with massage and spa treatments after a long day.