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The resort's design is an elegant mix of a 19th-century Laotian house in the traditional Luang Prabang style and modern western facilities. This eco hotel offers a total of 33 rooms. Facilities at this air-conditioned establishment include a lobby, 24-hour reception and check-out service, a hotel safe, currency exchange facilities, a bar and a restaurant. Conference facilities, Internet access, room service and laundry service are available. The hotel also offers a car park and bicycle hire service.

The room offers a quiet peaceful environment in either single wooden houses or well-appointed guest rooms. The rooms offer a full range of modern amenities including satellite TV, air conditioning, en suite bathroom with a bath or shower and hairdryer, minibar and direct dial telephone. Double or king-size beds and tea and coffee making facilities are also provided. Each room has a private balcony or terrace with a fantastic view.

The restaurant offers an extensive menu of typical Luang Prabang dishes, as well as Asian and Western-style specialties that will set the standard for an excellent culinary journey. At the riverside restaurant guests can enjoy spectacular views of the river and mountainous scenery and a beautiful sunset, together with a delicious array of food and drinks. A breakfast buffet is served daily, and lunch and dinner are offered à la carte or as a set menu.

The hotel has a poolside snack bar, and spa and massage treatments are available.

Guests should return their key to the front desk when checking out. The reception desk is open 24 hours.

Upon arrival at Luang Prabang Airport, take a taxi to the city centre (15 minutes), cross Dong River Bridge and pass Sangkhalok School to arrive at the resort's pier. The hotel's shuttle boat then ferries guests to the resort, which is situated at Ban Chan village, on the opposite side of the Mekong River.