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This city business hotel has been named one of the best conference hotels in Germany and has one-of-a-kind capacities. It comprises a total of 496 rooms over 4 floors, including 12 junior suites and 50 apartments. Facilities on offer to guests include a lobby area with a 24-hour reception and check-out service, a hotel safe, a cloakroom and lift access. It also offers a café, a bar, a pub, a TV lounge and a restaurant, as well as WLAN/Internet access. Guests can take advantage of the ideal setting for meetings and conferences or for atmospheric parties and banquets, whether for a large gathering or an intimate circle. They naturally also have the option of using the parking facilities (charges apply) in the hotel's own underground garage. Those wishing to explore the surrounding area on bicycle will find a cycle hire station at the hotel.

The 3 accommodation blocks are named after the airships Graf Zeppelin, Viktoria Luise and Nordstern and offer guests a variety of accomodation options. All rooms are furnished to the highest standards and come with a private bathroom with a shower, a WC and a hairdryer, as well as a telephone, a TV, a radio and Internet access via an ISDN connection. They are also equipped with an ironing set, a double bed, individually adjustable heating and either a balcony or a terrace.

Guests may select their breakfast from a buffet and the midday and evening meals are also available in buffet form. The evening meal may additionally be enjoyed à la carte.

The expansive outdoor area and garden, the hotel's own boat moorings and a multitude of opportunities for sports and recreation are sure to meet guests' every need. Together with the Teamgeist agency it also organises unusual events, such as outings on an expedition boat, sailing tours with mulled wine and night time archery sessions. Guests can take advantage of the attractive overnight offers and supporting programmes or just spend time unwinding on one of the spacious rooftop terraces, in the extensive hotel gardens, or on the walking trails by the lakeside. They can also relax in the sauna, the solarium or with a massage treatment and sports enthusiasts may enjoy a workout in the gym.

Guests coming by train can take the Intercity, Regional Express or S-Bahn service to Potsdam central station (Potsdam Hauptbahnhof). From here they should continue on tram number 91, until the last stop, Bahnhof Pirschheide. Walk along the platform towards the underpass and the hotel is situated on the other side. Those arriving by car should take the B273 towards Potsdam-Zentrum. Once in Potsdam, they will find themselves on Bornstedter Straße, which becomes Schopenhauerstraße and leads to Luisenplatz. Turn right at Luisenplatz into Zeppelinstraße (follow signs for Brandenburg). Stay on this road for a while and before the second railway bridge turn left into Am Luftschiffhafen.