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This town house style hotel has a classical English design with wide corridors and 25 spacious rooms, many of which are ideal for families. The hotels' features include a well-kept garden and an elegant restaurant. Additionally, the hotel offers a 24-hour reception desk, a hotel safe, a cloakroom, lift access, a bar and Internet access. The hotel also has a meeting room for up to 6 people. A laundry service is available for an additional fee.

All rooms are en suite with bathtub and shower and also feature complimentary tea and coffee tray, remote control TV, telephone, hairdryer, mini-fridge, an iron and ironing board, a safe and electronic door locks. The rooms feature either double or king-size beds and are centrally heated. Many rooms are ideally suited for families.

Breakfast is served in the restaurant at the rear of the hotel overlooking the garden. The restaurant serves continental or English breakfast.

The hotel is located on direct routes by road and tube from London Heathrow. It is a few minutes' walk from Earl's Court and Gloucester Road tube stations for easy travel around London, from London's airports, mainline rail stations and the Heathrow Express. Follow the M4 on signs to central London as far as the motorway goes. The M4 becomes the A4 and continue onto this. At West Kensington station the A4 becomes names West Cromwell road. Continue along West Cromwell Road and then Cromwell Road towards central London and the hotel is on the right-hand side, opposite the Cromwell Hospital.