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Due to refurbishment, the hotel will not be able to offer its extensive leisure facilities until further notice. The hotel is conveniently linked with Gatwick's North Terminal. For guests travelling from the South terminal, the monorail provides a seamless 2-minute connection every few minutes.
Exterior: It is an 8-storey hotel that is modern both inside and out.
Lobby: The lobby is extremely modern and is built in an atrium style, with an overhead transparent footbridge, that joins the two wings of the hotel. It is light and Spacious, with ample seating and glass lifts.

The rooms are plainly decorated and spacious, with climate control, flight information and all the usual facilities one would expect from a good 4-star property. All Standard bedrooms have an en-suite bathroom with a shower over the bath, remote control television with satellite, pay-per-view movies, broadband Internet, tea/coffee-making facilities, radio, direct-dial telephone, laptop and fax point, mini-bar, iron and ironing board, trouser press, air conditioning and double-glazed windows. Royal Club rooms are situated on the 8th floor, with private check-in and check-out. They offer the same facilities as Standard rooms, plus an evening cocktail bar, full use of business facilities and 24-hour guest relation coverage.,There are also two specially designed handicap-accessible double-bedded rooms, with standard facilities plus wide doors and an adapted bathroom.

La Terrace, the social hub of the hotel, offers light snacks in a stunning setting overlooking the hotel Atrium. The adjacent library provides an oasis of tranquillity in which to relax. La Brassiere is a contemporary restaurant featuring modern, European dishes in a relaxed stylish setting. Le Cafe is a cafe-style terrace in a vibrant and informal setting, reminiscent of a Parisian street, perfect for light all-day dining. Gatwick Oriental is part of the Ken Hom restaurant group, offering a selection of dishes from the Orient.

The hotel features a 24 hour gym.

Deluxe rooms offer all of the above with 1 free movie, 50% discount on internet access and 10% discount on Food and Beverage excluding the Gatwick Oriental Restaurant and Mini Bar. Please note that it is non-smoking throughout the building.

The hotel is connected to the North Terminal. If driving from the M25 take Junction 9 for Gatwick Airport and follow the signs for North Terminal. If travelling by train, exit at South Terminal and board the monorail to North Terminal.