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The hotel features 166 modern contemporary accommodation rooms, with exceptional service, great competitive rates and packages offered all year round. It has completed its refurbishment as of April 2009 and offers modern facilities, services and comfort to all guests. The hotel is ideal for business or leisure travellers, and is a perfect location to explore and enjoy Sydney. Guests are welcomed in a lobby with 24-hour reception and check-out service. Facilities include a hotel safe, restaurant, laundry service (for a fee) and a car park (for a fee).

Guests are sure to enjoy the comfort and convenience of the recently refurbished Queen Room or Twin Room featuring large comfortable beds with fluffy blankets and pillows, en suite bathrooms with showers, and tea and coffee making facilities. The Deluxe Room features two king-size beds offering flexibility and comfort for up to 4 people. The room can be configured with 2 king-size beds, 1 king-size and two single beds, or 4 single beds. They are perfect for a family or a group of friends travelling together. Further in-room amenities include a direct dial telephone, TV, radio, Internet access, an ironing set, and individually regulated air conditioning and heating.

There is a brasserie serving Buffet Breakfast only, located on the 1st floor. Due to its location in the heart of Chinatown, there are plenty of dining options close by.

The hotel features a gym, allowing guests to remain fit and healthy even on a business or leisure trip.

The hotel's closest cross street is Goulburn Street. From Central Station: Take a right on Pitt Street and continue for approximately 4 blocks. From the airport: Take the train direct to the Museum station. Then take a taxi/shuttle bus to the front door. Driving: Drivers cannot turn right from Goulburn Street into Pitt Street. Pitt Street is a one-way street heading north from the corner of Goulburn and Pitt Streets. Parking: Use the World Square Shopping Centre car park. Enter on Goulburn or Pitt Street. Guest rates apply.