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There are 520 rooms at this charming city hotel. The premises are air-conditioned and guests are welcomed in a lobby with 24-hour reception and check-out service. There is lift access to the upper floors as well as a bar and several restaurants on site. Conference facilities are available to business travellers and all guests can take advantage of the WLAN Internet access and the room and laundry services on offer. Guests can relax in the soothing, Zen-like living room or head for the roof-top lounge to take in astonishing lake and city views and sizzling nightlife. Should the guests ever need anything else, the concierge desk is on duty 24 hours a day, 7 days a week.

The spacious rooms are fully-stocked with every comfort, including a 'Munchie' box, a snacker's utopia. Guests can get up close and personal with the city's famous view by sliding the oak shade open to see the cityscape unfold at their feet. They can survey the scene from the king-size bed or the two double beds. Alternatively, guests can curl up to watch a favourite film on the 32-inch LCD flatscreen TV with satellite/cable TV channels available. They can also get cosy on the chaise lounge, or work at the super-sized desk. Moreover, each room has an en suite bathroom with a shower. Further amenities include two dual line phones, a radio, hifi, safe, minibar and an ironing set. Individually regulated air conditioning and individually regulated heating are standard features in all accommodation.

There are several restaurants on-site. Breakfast is served, and lunch and dinner can be chosen from set menus.

The indoor, heated swimming pool, signature spa and gym provide great activities and spa treatments for hotel guests.

Check-in is at 3 pm and check-out is at 12 pm.

Take Interstate 94 East (Kennedy Expressway), and exit at Ohio Street East. Continue on Ohio Street to Lake Shore Drive. Turn left onto Lake Shore Drive, continue one block to Ontario. The hotel is on the corner of Ontario and Lake Shore Drive.